CX Labs builds and supports the systems your operations run on, from Salesforce to Dynamics 365 and HubSpot.
Trusted by teams modernizing CRM operations
You know the current way of working isn’t holding up, but scoping a CRM programme is its own skill. We help decide what the first release genuinely needs, and what can wait.
CX LaunchHalf-configured, over-built, or handed over without documentation. We pick it up mid-project, work out what is worth keeping, and get it moving again without starting from scratch.
CX OptimizeThe system works, but the business moved on. We extend what is already there — integrations, automation, reporting — rather than arguing for a rebuild.
CX Connect
Risk and Compliance
SureStep's marketing team needed a developer every time they wanted a lead form. They now build campaigns themselves on Experience Cloud, more than 75 pieces of gated content run through it, and Slack tells sales when a lead lands.
Construction and Real Estate
Neil Kelly's finance team was working from an Excel workbook that refreshed overnight over a VPN. Salesforce and Sage Intacct now talk to each other directly, so project managers watch job costs and margin as they move.
Nonprofit
Years of NPSP customisation had left Relay Resources with an org few people could use and reporting that would not roll up. Moving to Nonprofit Cloud was a chance to rebuild the processes properly rather than port them across.
CX Labs provided exceptional support throughout the transition to a new PSP, ensuring a seamless and well-managed changeover for all customer payment processes. Their strong attention to detail, structured…
Source for Business, 2026 AppExchange
CX Labs was super helpful to getting Slack integrated with Salesforce. We wanted a few integrations to track when new Leads were coming in so our teams knew to engage with prospective customers and the interface to a...
SureStep, 2025 AppExchange
Our internal customers went from Hating Salesforce to loving it as a tool thanks to our engagement with CX Labs LLC
Relay Resources, 2024 AppExchange
Bring in experience across Salesforce, CRM, and connected systems for as long as you need it, without adding permanent headcount.
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