Reviews

Reviews

Client and AppExchange review highlights from Salesforce implementation, CRM automation, and integration work.

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Ongoing Salesforce Support and Guidance

Throughout our engagement, CX Labs have consistently proven to be a reliable and supportive Salesforce partner. Their team is knowledgeable, responsive, and always willing to go the extra mile to help resolve…

Salesforce Water and Utilities
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Responsive Salesforce Support

The CX Labs and team have been incredibly helpful throughout this Salesforce-related work. Their support, responsiveness, and depth of knowledge have made a significant difference in resolving issues quickly.…

Salesforce Water and Utilities
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Agentforce Training and Enablement

Stephen at CX Labs has been an excellent trainer for our Agentforce programs. His sessions were engaging, knowledgeable, and delivered to perfection.

Salesforce
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Payment Provider Transition

CX Labs provided exceptional support throughout the transition to a new PSP, ensuring a seamless and well-managed changeover for all customer payment processes. Their strong attention to detail, structured…

Salesforce Water and Utilities
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Industry: Risk & Compliance

CX Labs has been an incredible partner for SureStep. They helped us transform both our marketing and compliance operations with smart, scalable solutions.

SalesforcePower Platform Risk and Compliance
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Industry: Engineering, Construction, & Real Estate — Neil Kelly

Stephen was amazing with our Calendly Implementation. He built the Flows to our specification, tested many scenarios, and made sure everything was working without issue. I would gladly work with Stephen again on our...

Salesforce Construction and Real Estate
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Industry: Professional Services

CX Labs was super helpful to getting Slack integrated with Salesforce. We wanted a few integrations to track when new Leads were coming in so our teams knew to engage with prospective customers and the interface to a...

SalesforceSlack Professional Services
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Industry: Consumer Goods & Retail

I had the pleasure of working with Stephen and can confidently say that he is an exceptional professional in the field of Salesforce. His depth of knowledge and passion for the platform are evident in all his work. He...

Salesforce Consumer Goods and Retail
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End-to-End Salesforce Implementation

CX Labs helped to transform our business with their well-executed Salesforce implementation. From initial consultations to final deployment, they demonstrated a thorough understanding of our needs and helped to…

Salesforce Professional Services
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User Adoption Turnaround

Our internal customers went from Hating Salesforce to loving it as a tool thanks to our engagement with CX Labs LLC

Salesforce Nonprofit
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Solution-Focused Delivery

Stephen Wright is amazing to work with. He listens and comes with solutions to best meet our needs.

Salesforce Nonprofit
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Scalable Lead Capture

CX Labs was extremely helpful to understanding our requirements and building a solution that could scale with us. We needed a way to dynamically manage inbound leads without involving administrators to public…

Salesforce Professional Services
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Industry: Nonprofit & Social Enterprises

CXLabs worked with our stakeholders to understand their business problems and needs. More importantly, Stephen has won even the most resistant users over to the platform.

Salesforce Nonprofit