Our Journey
CX Labs was founded in 2019 during a period of rapid digital transformation, when organizations everywhere were rethinking their IT systems and moving toward the cloud. Born from a passion for cloud technologies and a drive to improve customer experience, CX Labs set out to simplify complexity, reduce technical debt, and create solutions that just make sense.
At CX Labs, the mission is simple: improve user experiences while making systems smarter and more sustainable. The team doesn’t stop at common sense; we experiment, prototype, and explore the unexpected to uncover solutions that deliver meaningful results. Smart where it counts, a little mad where it matters.
What Drives Us
CX Labs is committed to creating technology that makes life easier, not harder. Every solution is built with customer experience at the center, balancing innovation with simplicity. We take pride in reducing technical debt, accelerating adoption, and ensuring that every project delivers long-term value. Technology is our driver of curiosity and a way to explore and discover new approaches that unlock smarter outcomes.
Community Impact
Beyond technology, CX Labs is committed to giving back. As part of the Pledge 1% program and through community initiatives in both Portland Oregon and Amsterdam Netherlands, the company reinvests time and resources into the communities it calls home.
Today, CX Labs continues to build innovative apps and provide tailored solutions that bridge gaps in the Salesforce ecosystem, always with customer experience at the core.